Let us continue the saga of the front bedroom redo.
You didn’t see pictures of my front bedroom in the magazine spread because it was just my everyday office. Nothing spectacular; just some furniture from IKEA that I brought with me from Florida. But now I need that office furniture in Mississippi and I decided to make it a real bedroom here in NC.
I had so many points from Pier 1 after ordering all the condo furniture, I was able to purchase the $799.95 Michelle Taupe Trundle Daybed for $50.00! My joy was complete. This picture gave me an idea for a great comforter too; which we shall discuss in a future blog post.
I then turned my attention to the furniture. I found the Sidney natural whitewash chest and desk on clearance for about 50% off , and had them delivered at home for free. Another great find.
When all the boxes arrived, I took them out of the outer boxes (very heavy and a lot of work for me). I hired to movers to unbox them completely, and take all the pieces up the stairs. The bed and the desk had to be assembled, but the chest came as one piece.
As they were putting the bed together, I noticed the middle drawer was lower on the right side. I proceeded to open the drawer, and the whole track on that side splintered and broke! As the movers slid the top of the desk out of the box, it was obvious the whole corner was splintered and broken.
So down the stairs they carried the desk and chest after the bed was put together. I then called Pier 1 Customer Support to exchange the furniture. I was sent an email and I replied to them with all the pictures of the damage. Yet much to my surprise, I was told I needed to box both pieces of furniture up the way they came, and UPS would pick them up. I explained that the boxes had to be cut off and could not be re-boxed as originally purchased; to which she replied they would not replace the furniture unless I returned it to the store.
What part of this scenario did she not understand? I continued to explain the situation to her and requested I receive white glove treatment for the replacement as I did not think it was fair I had to hire the movers, AGAIN, to start this process all over; to assemble and bring the replacement furniture upstairs. My friends at work have informed me there is now a sticky note on her monitor with my name on it to alert and warn her about any of my subsequent calls
Oh, it gets better. Worse, really. When the replacements arrived, the chest box was torn from top to bottom, caved in on one corner; and upon opening the box the whole back of the chest was torn off and most of the screws were stripped. One could only guess what the desk box held.
Unfortunately, this is real life. But don't give up hope yet.
Tune in next week for the conclusion of this exciting furniture foible!